
Presentable, well-groomed, neat.
Focus is on the job first, then the game.
Presentable, well-groomed, neat.
On-time attendance is required.


Open positions are posted every March for the upcoming season
Responsibilities Include:
Attend to the needs of guests and assist our Game Operations Team with providing exceptional customer service
Work with all Event Team Members to provide “Exceptional Experiences for Every Guest"
Assist in providing service recovery when issues arise
Responsibilities Include:
Members who receive special training and work with our Game Operations Team when escalated situations arise
Handle escalated situations
Aid in enforcement of all policies and procedures
Serve as primary liaison between Event Team Members and law enforcement
Responsibilities Include:
Pick up guests at assigned concourse and parking lot locations
Ensure guests are transported to their desired locations
6-passenger carts and wheelchair-accessible carts
Responsibilities Include:
Ensure guests have valid tickets for entry and enforce prohibited items policy
Screen and enforce prohibited items
Greet guests
Swipe tickets using scanner
Responsibilities Include:
Ensure guests and staff entering club and suite levels have proper credentials and/or tickets and assist them with anything they need
Stairwell Attendants
Ticket Takers
Attendants in the Elevator Lobby, Press Box and/or Photo Deck
Responsibilities Include:
Assist guests in finding their seats while assisting with anything else they need while inside the stadium
Greet guests as they enter their sections
Make sure guests have a proper ticket for that section
Ensure orderly process of ushering fans into and out of their section
Responsibilities Include:
Assisting persons with a disability by either taking them to a destination or by taking a wheelchair to them
Ensure guests are transported to their desired locations
Being ready at all times to assist guests when needed
Responsibilities Include:
Need for “fill-ins” every game
Required to attend summer training session
Chance to become a “full-time” member of the team!
Keeping a secure stadium for guests and fellow Event Team Members.
Focus is on the job first, then the game.
Presentable, well-groomed, neat.
On-time attendance is required.
On-time attendance is required.

There are also opportunities to work special events hosted at the University of Michigan Athletic facilities. These events include weddings, receptions, banquets, and more.
For Special Events and events held in Crisler Center it is common to wear a sweater vest and tie uniform which will be provided if you are scheduled to work.
For football games, a shuttle service is provided from Wolverine Tower for working personnel.
During football games, a hot meal is provided to Event Team Members.